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Customer Success Enablement Manager

Company: VirtualVocations
Location: Racine
Posted on: November 7, 2024

Job Description:

A company is looking for a Customer Success Enablement Manager responsible for executing strategic enablement programs for the Customer Success team.



Key Responsibilities:

Design and develop engaging learning opportunities using Articulate 360 apps
Facilitate training sessions and lead GTM initiatives to enhance product adoption and retention
Maintain and improve the onboarding program and provide coaching on revenue skills


Required Qualifications:

8+ years of experience in revenue (5+ years in customer success/sales) and learning and development (3+ years)
Understanding of revenue and SaaS metrics
Experience with Articulate 360 tools, particularly Storyline 360, preferred
Proven ability to design and deliver effective training programs
Ability to manage multiple large projects and deadlines successfully

Keywords: VirtualVocations, Oshkosh , Customer Success Enablement Manager, Executive , Racine, Wisconsin

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